ECF User's Guide

 

 

Section 1: Getting Started - Attorney/Creditor

Maintaining Your User Account

Once you have obtained a login and password for ECF,  you will be able to make changes to your account. Refer to the training module at http://www.wyb.uscourts.gov/node/60 to view a demonstration of this process.

The following features are located under the Utilities Menu item to make changes or updates to your ECF account:

Change Your Password - This feature is located under the Utilities menu item. This screen allows you to change your password. Please note that the password must contain at least eight characters, both uppercase and lowercase letter and at least one digit or special character (e.g; @,#,$,%,&.

Maintain Your ECF Account - This feature will take you to the Maintain User Account window where you have the ability to update your account information. Click on these tabs to edit additional account information:

  • Email Information - Email addresses associated with your account can be modified, added, or deleted. If you would like notices on any additional cases, you may enter their case numbers in the space provided. You can also customize how you would like the electronic notices sent to the email addresses.
     
  • More User Information - Your current login name as well as the dates of activity will be displayed. This screen also allows you to view any filing agents you have associated with your account.

Overview of ECF Menu

Once you have obtained and login a password from our office and successfully accessed our ECF Filing System, you will notice several menu items at the top of the screen.

Bankruptcy
If you are filing a new bankruptcy petition or filing any documents in a bankruptcy proceeding, click Bankruptcy from the Main Menu. This manual provides step-by-step instructions for making a variety of filings using ECF.

Adversary
If you are filing a new Adversary action or filing any documents in an adversary proceeding, click Adversary to proceed. See this manual for instructions on making adversary filings.

Query 
Allows you to view a variety of information about a case, such as a list of attorneys or current status, as well as the docket sheet. After identifying the case you want, you will see a menu of those choices.

Reports
From the Reports menu, you can run a variety of reports including a Case Report, Docket Report, or Claims Register.

Utilities
Allows you to change your password or view a log of transactions you have made in ECF.

Search
This shortcut helps you find an event (using a keyword) without having to scroll through the categories to find it.

Logout
It is recommended that you use the Logout option when finishing any filing or queries

Help Feature
Clicking on this yellow question mark at the top right hand corner of the screen will provide additional information about each menu selection.

Setting up your ECF Account

To begin the electronic filing process, you must register for ECF & PACER access. Follow the instructions at http://www.wyb.uscourts.gov/register-ecfpacer.

Section 2: Case Opening

Case Upload

Follow the steps below to electronically file a new Bankruptcy Case using Case Upload:

  1. Select Bankruptcy.
     
  2. Select Case Upload.
     
  3. Browse, verify and attach the Case Information (.txt file)
    Browse, verify and attach the Petition (.pdf file.)
    Browse, verify and attach the Creditor Matrix with mailing addresses (.txt file.)
    If case is a Chapter 13, browse, verify and attach Chapter 13 plan (.pdf file.)
    Browse, verify and attach Certificate of Credit Counseling (.pdf file.)
     
  4. Click Next

You will be prompted to pay the appropriate filing fee. Select Pay Now or Continue Filing.

Save the Notice of Electronic Filing.

DO NOT USE CASE UPLOAD FOR CASES IN WHICH YOU ARE APPLYING TO HAVE THE FILING FEE PAID IN INSTALLMENTS.

Continue with Judge, Trustee Assignment procedure.

 

 

Open a BK Case

Follow the steps below to electronically file a new voluntary Bankruptcy Case. Refer to the training module "Open a Voluntary BK Case" at http://www.wyb.uscourts.gov/node/55 to view a demonstration of this process.

1.         Select Bankruptcy

2.         Select Open a voluntary BK Case.

3.         Select appropriate chapter: 7, 11, 12, 13, etc.

            Select yes if joint petition (joint debtor).

            The Deficiencies option should remain as n, as the Court will issue a Notice of Incomplete filings, if necessary.

4.         Search for a Party screen:

Enter social security number, tax identification number or last/business name (upper and lower case) to search for debtor name in the ECF database.

Party search results:  If debtor exact name appears, select the name from the list and verify debtor information (pop up window). ~Note: If debtor is barred from filing, STOP opening the case. 

            If debtor name is an exact match, click on Select name from list button.

            If debtor name does not appear, click on Create new party.

5.         A.  Debtor Information screen:

                        This screen appears for selected name or creating new party.

                        Complete/Update all appropriate fields for the debtor.  Include mailing address.

                        Indicate County.

            B.  Select the Alias button if debtor has alias.  Complete all appropriate fields for alias(es).

                        Select appropriate role for alias(es) (aka, dba, fdba, fda).

            C.  Review alias(es) once more by clicking on the Review button.  If the alias is incorrect, uncheck the alias(es) and repeat 5.

                        When finished, click on Return to Party screen button.

            D.  Review debtor information once more before submission. 

Note: Repeat steps 5  for Joint Debtor (jtdb.pty), if applicable. If Joint Debtor's address is different from Debtor, uncheck Copy previous party's address.

6.         The next screen will state the divisional office in which this case is assigned (Cheyenne).

            Click Next

7.         Select yes or no in the Prior filing within last 8 years field.

Select Type of Debtor, such individual, corporation, etc.  If Type of debtor is a business, select the correct Nature of business.

            Select Paid or Installment for Fee Status.

            If selecting Installment you must also file an Application to Pay Installments.

            Select consumer or business for Nature of debt (Chapter 12 and 9 must select business).

            Select yes for Asset Notice, ONLY if case is a Chapter 11, 12 or 13.

            Select the appropriate Estimated number of creditors, assets and liabilities for the case.

            Click Next

8.         Summary of Schedules Screen:

            Enter all totals from Schedules A, B, C, D, E, F, I, J, Form 22, and Nondischargeable Debt in the boxes provided.

            Click Next

9.         The next screen displays fields for additional schedules and Form 22 information. 

10.       Browse, verify and attach the Voluntary Petition (pdf file) and click Next.

11.       Select the appropriate statement in the Presumption Arises field.  

12.       Verify filing fee amount and click Next.

13.       Modify text as appropriate and click Next.

14.       Warning!! Verify filing entry is correct before submitting the "Final Docket Text."

Summary of Charges Screen Pops UP: You have the option to Pay now or Continue Filing (if you have more filings).

Save the Notice of Electronic Filing.                           

Upload a Creditor Matrix File.

Assign the Judge, Trustee and 341 Meeting

 

 

                                               

 

 

 

 

 

 

 

 

 

 

Open an AP Proceeding

Follow the steps below to electronically file a new Adversary Proceeding.  Refer to the training module “Open an Adversary Proceeding” at http://www.wyb.uscourts.gov to view a demonstration of this process.

1.         Select Adversary.

2.         Select Open an AP Case.

3.         If Complaint; select y. If Notice of Removal; select n.  Click Next.   

4.         Search for a Plaintiff screen:

            Enter last name or business name.

            Click on Search.

            Party search results:  If plaintiff's exact name appears, select the name from the list.  If no results appear, click on Create New Party to add plaintiff.

            On the Plaintiff Information screen, verify/add the correct information and make changes where necessary.

            Select the plaintiff’s correct Role in Bankruptcy Case (i.e; creditor, debtor, etc.).

            Use the Alias button if plaintiff has any alias names to enter.

            If filing with any additional attorneys, click on the Add Additional Attorney button to enter the names.

            When finished entering plaintiff’s information, click Submit.

            The next screen allows you to search/add any additional plaintiffs if applicable, if not, click End Plaintiff Selection.

            Search for a Defendant screen.

            Enter last name or business name.

            Click on Search.

            Party search results: If defendant’s exact name appears, select the name from the list.  If no results  appear, click on Create New Party to add defendant.             

            On the Defendant Information screen, verify/add the correct information and make changes where necessary.

            Select the defendant’s correct Role in Bankruptcy Case.

            Use Alias button if defendant has any alias names to enter.

            When finished entering defendant’s information, click Submit.

            The next screen allows you to search/add any additional defendants if applicable, if not, click End Defendant Selection.

5.         Open Adversary Case (statistical) screen:

            Select appropriate Party Code.

            Select appropriate Primary Nature of Suit. If more than one nature of suit, use the fields for  second, third, fourth, fifth nature of Suit.

            Select y if Rule 23 (class action) applies.

            Select plaintiff if filing requests a jury demand.

            Enter amount for demand.  Enter only to the nearest whole number in the thousands,

            (i.e., 5 = 5000.)

            Select y, n, or u for the State law field

            Click Next

6.         Enter the lead bankruptcy case number on the next screen.  Association type is Adversary.

            Click Next.

7.         The next screen states what division case is assigned to based on the lead bankruptcy case number you entered.

            Click Next.

8.         Browse, verify and attach the PDF of the B104 Adversary Cover Sheet and Complaint.  Attach supporting documents, if applicable.

            Click Next.

9.         The adversary filing fee will be displayed.  Click Next.

10.       Final Docket Text screen: 

            Review the docket text and make sure everything is correct and click Next.

11.       You will be prompted to pay the filing fee electronically.

 

Save the Notice of Electronic Filing.

Summons:       The court will issue a summons. 

                        **Once summons is filed by the court, it may be obtained through the email notification the filer receives.

 

 

Upload a Creditor Matrix File

Follow the steps below to electronically upload a creditor matrix file:

  1. Select Bankruptcy.
     
  2. Select Creditor Maintenance.
     
  3. Enter Case Number.
     
  4. Select Next.
     
  5. Select Upload Creditor Matrix File.
     
  6. File should be saved as a text file (.txt).
     
  7. Browse, verify attach text file.
     
  8. Select Next.

A message will appear to inform you of the number of creditors uploaded; check to make sure it matches the number of creditors on your mailing matrix.

 

Section 3: Filing a Motion/Application and an Objection/Response

Filing a Motion/Application

Follow the steps below to electronically docket a motion or an application. Refer to the training module "File a Motion for Relief From Stay" at http://www.wyb.uscourts.gov to view a demonstration of this process:

  1. From the Bankruptcy Menu item, click on the Motions/Applications category.
     
  2. Enter the case number in which you wish to file the motion and click Next.
     
  3. From the drop down menu of events, select the appropriate event for which your motion or application applies. Click Next.
    *If uncertain about the appropriate event to use for your motion, the Search feature from the menu bar allows you to search events in ECF by entering key words or phrases. This will direct you to links of available events pertaining to your pleading. If you are still uncertain about the correct event to use, please contact the court.
     
  4. The system will ask you if you are filing jointly with another attorney. If you check this box, you will be prompted to select any additional attorneys. If you are not joint filing, you may leave this box unchecked and bypass by clicking Next.
     
  5. Select the name of the party in which you are representing for this motion. Click Next.
    * If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the new party entered available to highlight. Click Next.
    A screen for attorney/party association allows you to check the box to create an association. Click Next.
     
  6. The next screen allows you to browse and attach your PDF document of the motion you are filing. If you have any additional attachments, (i.e; Proposed Order, Certificate of Service, Exhibits), you may select the "Yes" radio button to attach any additional documents to your motion.
     
  7. Some motions require an objection due date in which ECF will automatically configure the appropriate deadline. Ensure this date is correct or modify according to your pleading. Please refer to the bankruptcy code and rules for appropriate objection deadlines. Click Next.
     
  8. The next screen will ask if this is an amended motion. Select yes or no and click Next.
     
  9. If you are filing a motion that requires a filing fee, the fee amount will be displayed on the next screen. Click Next to continue.
     
  10. Once you reach the final docket text screen, you will have the option to select any of the title modifications from the drop down menu as well as a space to add any additional text to the docket. When you click on Next, you will be able to preview the final docket text and a message will be displayed reminding you that this is your last opportunity to review your entries and when you click Next, this entry will be filed with the Court.
     
  11. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database.
     
  12. If a fee is due for the filing, you will be prompted to enter your credit card information after filing. You will have the option to pay now or continue filing. To verify filing fees due, the Internet Payments Due category under the Utilities menu item will display all fees due. You will also have the option to pay from this screen.

 




 

Filing an Answer/Response

Follow the steps below to electronically docket an answer or response:

  1. From the Bankruptcy or Adversary Menu item, click on the Answer/Response category.
     
  2. Two options are displayed:
    Reference an existing Motion/Application - objections, replies, and responses to previously filed motions may be filed using this category. Make sure the correct motion is referenced.
    Other Answers - this allows you to file an involuntary answer to a complaint that has been filed.
     
  3. Enter the case number in which you wish to file and click Next.
     
  4. If referencing an existing motion/application, select the appropriate event for which your document applies and click Next.
     
  5. The system will ask you if you are filing jointly with another attorney. If you check this box, you will be prompted to select any additional attorneys. If you are not jointly filing you may leave this box unchecked and bypass by clicking Next.
     
  6. Select the name of the party in which you are representing for this motion. Click Next.
    *If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the new party available to highlight. Click Next. A screen for attorney/party association allows you to check this box to create an association. Click Next.
     
  7. The next screen allows you to browse and attach your PDF document of the answer/response you are filing. If you have any additional attachments, (i.e; certificate of service, exhibits), you may select the "Yes" radio button to attach any additional documents to your answer/response.
     
  8. The events to relate your document to will be listed on the next screen. Check the box next to the correct entry and click Next.
     
  9. Once you reach the final docket text screen, you will have the option to select any of the title modifications from the drop down menu as well as a space to add any additional text to the docket. When you click on Next, you will be able to see a preview of what the final docket text will look like. A warning message will also be displayed reminding you that this is your last opportunity to review your entries and when you click Next, this entry will be filed with the court.
     
  10. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database.

Section 4: How to File Proof of Claims/Reaffirmation Agreements

Filing a Proof of Claim

Proof of Claims Forms are no longer provided and mailed with the Notice of Meeting of Creditors for Chapter 11, 12, and 13 cases. Also, the Notice Fixing Time to File Proof of Claims in a Chapter 7 asset case will no longer be accompanied by a claim form. A B10 Proof of Claim form can be obtained at http://www.uscourts.gov/FormsAndFees/BankruptcyForms.aspx

Follow the steps below to electronically docket a Proof of Claim. Refer to the training module "File Claims" at http://www.wyb.uscourts to view a demonstration of this process.

  1. From the Bankruptcy Menu item, click on File Claims.
     
  2. Enter the case number in which you wish to file. You have the option to enter the creditor name on this screen or leave the Creditor Name box blank and select the creditor name in the drop down box on the next screen. Click Next.
     
  3. From the drop down box, select the correct creditor. If creditor does not appear in the drop down, you can add by clicking on Add Creditor or you can edit the creditor information by clicking on Edit Creditor.
     
  4. Once the correct creditor is selected, click Next. A pop-up box appears informing you if claims have already been filed or not on behalf of this creditor. It will also ask if this is the correct creditor. After clicking on Yes, the next screen allows you to enter the claim information, amount, and specify, if applicable, any secured or priority amounts. The Allowed section must be left blank. There are also fields for additional descriptions or remarks, if necessary.
     
  5. If the claim you are filing amends a previously filed claim, the number of the first claim will need to be entered in the Amends Claim # field. Click on the Find button to view all claims filed in this case and highlight the appropriate claim. Once selected, the amount fields will automatically populate the amounts for that claim and you will be able to edit them to match the amended claim.
     
  6. Once claim information is complete, click Next to browse and attach the PDF of your claim form along with any additional attachments. Click Next to complete the filing.

 

 

 

 

 

 

 

 

 

 

Filing a Reaffirmation Agreement

Follow the steps below to electronically docket a reaffirmation agreement:

  1. From the Bankruptcy Menu item, click on the Other category.
     
  2. Enter the case number in which you wish to file the Reaffirmation Agreement and click Next.
     
  3. From the drop down menu of events, select Reaffirmation Agreement. Click Next,
     
  4. The system will ask if you are filing jointly with another attorney. If you check this box, you will be prompted to select any additional attorneys. If you are not joint filing, you may leave this box unchecked and bypass by clicking Next.
     
  5. Select Party filer. Click Next.
    * If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the added party available to select. Click Next.
    A screen for attorney/party association allows you to check the box to create an association. Click Next.
     
  6. The next screen allows you to browse and attach your PDF document of the Reaffirmation Agreement you are filing. If you have any additional attachments, you may select the "Yes" radio button to attach any additional documents to your Reaffirmation Agreement. Click Next.
     
  7. The name of the creditor in the Reaffirmation Agreement will need to be entered in the space provided. Also, a brief description of the type of item stated in the Reaffirmation Agreement will need to be entered. Click Next
     
  8. Once you reach the final docket text screen, ensure the text is correct and click Next.
     
  9. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database and filing of the Reaffirmation Agreement is complete.

Notice of Final Cure Mortgage Payment

Follow the steps below to electronically docket a Notice of Final Cure Mortgage Payment:

  1. Select Notices.
     
  2. Ensure correct case name & number match document you are filing.
     
  3. Select Notice of Final Cure Mortgage Payment.
     
  4. Select the Party.
    * If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the added party available to select. Click Next.
    A screen for attorney/party association allows you to check the box to create an association. Click Next.
     
  5. Browse, verify & attach the document (pdf file).  If you have any additional attachments, you may select the "Yes" radio button to attach any additional documents.  Click Next.
     
  6. Once you reach the final docket text screen, ensure the text is correct and click Next.
     
  7. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database.

Notice of Mortgage Payment Change (No Proof of Claim Filed)

Follow the steps below to electronically docket a Notice of Mortgage Payment Change with no previously filed Proof of Claim:

  1. Select Bankruptcy.
     
  2. Select Claim Actions.
     
  3. Ensure correct case name & number match document you are filing.
     
  4. Select Notice of Mortgage Payment Change (No Proof of Claim filed).
     
  5. Select the Party filer. If Party filer not listed,
    * If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the added party available to select. Click Next. A screen for attorney/party association allows you to check the box to create an association. Click Next.
     
  6. The system will then ask you: Is this notice being filed pursuant to Bankruptcy Rule 3002.1(b), where a corresponding Proof of Claim has been filed? Select the radio button NO. If the party selects yes the filer will receive the message, STOP! The correct docket event Notice of Mortgage Payment Change is located under the Claim Actions.
     
  7. Browse, verify & attach the document (pdf file).  If you have any additional attachments, you may select the "Yes" radio button to attach any additional documents. Click Next.
     
  8. Once you reach the final docket text screen, ensure the text is correct and click Next.
     
  9. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database.

*Note - Unlike the filing of a Notice of Mortgage Payment Change with a Proof of Claim this filing will show up on the docket report.

Notice of Mortgage Payment Change

Follow the steps below to electronically docket a Notice of Mortgage Payment Change after a Proof of Claim has been filed:

  1. Select Bankruptcy.
     
  2. Select Claim Actions.
     
  3. Ensure correct case name & number match document you are filing.
     
  4. Select Notice of Mortgage Payment Change.
     
  5. Select Party Filer.
    * If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the added party available to select. Click Next.
    A screen for attorney/party association allows you to check the box to create an association. Click Next.
     
  6. Browse, verify & attach the document (Pdf file).  If you have any additional attachments, you may select the "Yes" radio button to attach any additional documents. Click Next.
     
  7. Select the claim from the claims list below.
     
  8. Is a Certificate of Service included or attached to the document currently being filed? Select the radio button yes or no. If you select no, you will need to go back & attach the certificate, then Click Next.
     
  9. Once you reach the final docket text screen, ensure the text is correct and click Next.
     
  10. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database.

*Note -Filers will not be able to view this filing on the docket. However, you will be able to view this Notice in the Claims Register under the Reports menu item. You will see "doc" in the claims register under the corresponding claim number.

Notice of Postpetition Mortgage Fees, Expenses, and Charges

Follow the steps below to electronically docket a Notice of Postpetition Mortgage Fees, Expenses, and Charges:

  1. Select Bankruptcy.
     
  2. Select Claim Actions.
     
  3. Ensure correct case name & number match document you are filing.
     
  4. Select Notice of Postpetition Mortgage Fees, Expenses, and Charges.
     
  5. Select the Party filer.
    * If party is not listed, click on Add/Create New Party to enter the party’s information. When finished entering the information, click Submit. The Party Selection screen will display again with the name of the added party available to select. Click Next.
    A screen for attorney/party association allows you to check the box to create an association. Click Next.
     
  6. Browse, verify & attach the document (pdf file). If you have any additional attachments, you may select the "Yes" radio button to attach any additional documents.  Click Next.
     
  7. Select the correct claim from the list provided and Click Next.
     
  8. The system will ask: Is a Certificate of Service included or attached to the document currently being filed? If you select No, you will need to go back and attach a certificate of service as an attachment.
     
  9. Once you reach the final docket text screen, ensure the text is correct and Click Next.
     
  10. A Notice of Electronic Filing screen will appear which verifies the filing has been sent electronically to the court’s database.

*Note - Filers will not be able to view this filing on the docket. However, you will be able to view this Notice in the Claims Register under the Reports menu item. You will see "doc" in the claims register under the corresponding claim number.

Section 5: Frequently Asked Questions & Troubleshooting

  1. Do I need both a PACER account and a CM/ECF account to file electronically?
    Yes. To file documents electronically via CM/ECF you will need to use your Court issued login and password. However, to view documents, query and run reports in CM/ECF, you will need to use your PACER login and password.
     
  2. I have a login and password from District Court. Can I use that to log into the Bankruptcy Court’s ECF system too?
    No. Each court issues its own unique login and password, as well as operates using a separate ECF database.
     
  3. How can I get a login and password for CM/ECF?
    Please visit our website at www.wyb.uscourts.gov, for requirements and instructions.
     
  4. I forgot my CM/ECF login and/or password and now I am locked out of the system, what should I do?
    If you forget your court issued login or password for CM/ECF, please contact the court at (307) 433-2200 and one of our Case Administrators can assist you with resetting your login or password.
     
  5. Why do I get a second login screen after I’ve already logged into CM/ECF?
    This is usually the PACER login screen, which you get when you attempt to access a report or document from a case right after logging into CM/ECF. When you login to PACER, you may click on the box that says "make this my default login" which should allow you to continue in ECF without having to login to PACER multiple times. Contact the PACER Service Center for more information.
     
  6. How is payment of filing fees handled in ECF?
    In order to receive a CM/ECF login and password, you must verify that you have a valid credit card which will allow you to pay fees electronically in ECF.
     
  7. What should I do if I’ve already paid the fee for a new case, Relief from Stay, etc. but it still shows that I owe that fee?
    If you believe you have made a proper payment for a filing fee, yet CM/ECF still shows an outstanding balance due, please contact the Court so that our Financial Administrator may take a look. If there is a chance you hit the back button, then you may have already paid, so it is important to contact the Court for assistance.
     
  8. What do I do if I have failed to pay a fee and then get locked out of ECF?The CM/ECF system will automatically lock out a user who has not paid filing fees within 72 hours of the electronic filing a pleading requiring a fee. If this does occur, you will still be able to log in to ECF; however your Bankruptcy and Adversary menus will be blank. In order to remove the lockout, simply go to Utilities>Internet Fees Due, and from there proceed to pay the outstanding balance(s), and your filing privileges should then be restored. Keep in mind that you may need to clear your cache if your menu items still do not appear after payment has been made.
     
  9. What is the required format for filing documents in CM/ECF? Documents must be filed using the Portable Document File (PDF) format. Adobe Acrobat is the most common commercial software program that allows a document to be saved in the PDF format. Additionally, all PDF documents uploaded into the ECF system must be 8.5 x 11 inches. Any other size will not be accepted by the Bankruptcy Noticing Center.
     
  10. I keep getting an error message that reads "Document is not a well-formed PDF," what does this mean?
    If you get a message that reads "Document is not a well-formed PDF", then your file size is probably too large. CM/ECF has a file size limitation of 15 MB per document. If necessary, you may have to divide your document into smaller PDF files and upload each file as a separate attachment. Photos and graphics can also contribute to a file size being too large.

    All PDF files should be scanned using the black and white setting, NOT grayscale or color. The recommended resolution setting is 200 or 300 dpi, but anything over 300 dpi is not recommended.
     

  11. What should I do if the document I am trying to file is not listed in the "pick-list" of document events?
    It is important to use the correct "Docket Event" when filing any pleading, as it allows CM/ECF to then trigger the proper associated actions for the document that is being filed, such as producing notices and setting deadlines. If you file a document under an incorrect event, it may result in you having to re-file the documents as well as result in a delay in the processing of those documents. The SEARCH menu item can be very helpful to find filing events. When searching use key words (e.g., to find a Motion for Relief from Stay you can type "relief" and all events with the word relief will be displayed).

    If you find you are unable to find the correct event for a pleading after searching the available "Docket Events," please contact the Court at (307) 433-2200 so that a Case Administrator can assist in choosing the most appropriate event to use. Moreover, if it is after regular business hours please try your best to determine if a more generic event can be used. For instance, a "Motion to Extend Time to File a Chapter 13 Plan" could be filed using the "Motion to Extend Time."

  12. What do I do if I filed something incorrectly?
    If you have filed something using the incorrect event, or perhaps attached the wrong document, please contact the Court as soon as possible so that we may assist you with the necessary actions to fix the error(s).

  13.  What should I do if CM/ECF doesn’t seem to be loading properly?
    If you find that a page in CM/ECF isn’t loading properly (i.e., a menu selection that’s usually available is mysteriously absent), a likely culprit is a full cache folder on your computer. It is recommended that you clean out your cache frequently in order to avoid such issues. Contact the systems administrator for your office if you need help clearing your cache.

    It is also important that your Internet Browser is set to allow pop-up windows from CM/ECF as some of the screens in CM/ECF utilize them. Party information windows appear as pop-ups and all internet credit card payment screens work through pop-ups also.

  14. Are their resources available for training new staff in CM/ECF?
    Yes, the CM/ECF Train database is an excellent resource to use when training new attorneys and/or their staff. Our court’s training database a http://ecf-train.wyb.uscourts.gov/ allows attorneys and their staff to practice electronically filing before going live. Please contact our office to get the necessary login and password information.
     
  15. I am having problems with case upload, can you help with that?
    In general, we are unable to assist callers with technical questions regarding software programs installed on their computers (e.g., petition preparation software such as Best Case, EZ File, etc.). Questions regarding your software should be directed to the software vendor’s technical assistance providers.
     
  16. I can’t seem to get my creditor’s matrix to load properly, why is this?
    Please make sure that your matrix is in the proper .txt format, as that is the only format we will accept for a matrix. Also, make sure there are no lines that begin with non-word characters.
     
  17. Why am I not receiving e-mail notices from ECF?
    There are a few possibilities as to why you may not be receiving email notices for cases in which you are involved in. If your email address has changed, make sure you have also changed it in ECF. It could also be a matter of your email simply being entered incorrectly in ECF.

    Also make sure that your Internet Service Provider doesn’t have a spam blocker that may interfere with receiving notices. Contact your ISP to make sure that it@wyb.uscourts.gov is not being blocked.

  18. What is required for signatures when filing in CM/ECF?There are a couple options for indicating a signature when  e-filing documents. These options include submitting a scanned copy of the originally signed document; attaching a scanned copy of the signature page(s) to the electronic documents, or by typing /s/ followed by the name of the person signing the document.